Cash App users who experienced unauthorized transactions and data breaches between 2018 and 2024 may be eligible to receive up to $2,500 from a $15 million class-action settlement. If you’ve used Cash App and suffered fraudulent activity or financial losses, this guide will help you understand the eligibility requirements, payout timeline, and steps to file a claim before the November 18, 2024, deadline.
Contents
Overview of the Cash App Settlement
| Category | Details |
|---|---|
| Settlement Amount | Up to $2,500 per eligible user |
| Eligibility Period | August 23, 2018 – August 20, 2024 |
| Claim Submission Deadline | November 18, 2024 |
| Payout Timeline | October 2025 – January 2026 |
| Final Approval Hearing | January 13, 2025 |
| Official Settlement Website | Cash App Settlement |
| Settlement Contact Info | 1-866-615-9740, 1650 Arch Street, Suite 2210, Philadelphia, PA 19103 |
What Is the Cash App $2,500 Settlement About?
Between 2018 and 2024, many Cash App users reported experiencing fraudulent transactions, account breaches, and unauthorized withdrawals. A class-action lawsuit was filed against Block Inc. (formerly Square Inc.), the parent company of Cash App, for failing to provide adequate security measures to protect users.
As a result, the company has agreed to a $15 million settlement, allowing affected users to claim up to $2,500 each in compensation. This settlement serves as a reminder of the importance of digital security and encourages financial platforms to strengthen their fraud prevention measures.
Who Is Eligible for the Settlement?
To qualify for a payout of up to $2,500, you must meet the following criteria:
- Used Cash App between August 23, 2018, and August 20, 2024.
- Experienced unauthorized transactions or had personal data compromised.
- Suffered financial losses due to fraudulent activity.
- Encountered difficulties resolving the issue with Cash App customer support.
Providing strong supporting evidence can increase your chances of receiving a payout.
How to File a Claim for $2,500
If you qualify, follow these steps to file your claim:
Step 1: Visit the Official Settlement Website
Go to the Cash App Settlement website to access the claim submission form.
Step 2: Gather Required Documentation
You will need the following:
- Transaction history from your Cash App account.
- Emails or chat records with Cash App support regarding fraudulent activity.
- Bank statements showing unauthorized withdrawals.
Step 3: Complete the Claim Form
- Provide your Cash App account details.
- Describe how you were affected by fraud or security breaches.
- Upload supporting documents to strengthen your claim.
Step 4: Submit Before November 18, 2024
Claims must be submitted before the deadline to be considered for the payout.
If your claim is denied, you may appeal the decision by providing additional evidence.
When Will You Receive the Payout?
Settlement payouts go through a legal process before being distributed. Below is the expected timeline:
- January 13, 2025 – Final approval hearing for the settlement.
- Processing Period – Payments typically take 9-12 months after approval.
- Expected Payout Dates – Between October 2025 and January 2026.
The amount you receive may depend on the number of approved claims. If more users file claims, individual payouts may be adjusted accordingly.
Common Issues & How to Avoid Delays
Many claimants face delays or rejections due to errors or missing information. Avoid common mistakes by:
- Double-checking your claim form for accuracy before submission.
- Uploading all required documents, including proof of fraudulent transactions.
- Following up with the settlement administrator if you do not receive a confirmation.
- Ensuring your contact details are updated to receive important notifications.
FAQs
1. How do I check if I am eligible?
If you had a Cash App account between 2018 and 2024 and experienced unauthorized transactions or financial loss, you are likely eligible.
2. What if I missed the claim deadline?
Missing the November 18, 2024, deadline means you will not receive compensation. However, you can monitor future class-action settlements.
3. How do I contact the settlement administrator?
You can reach them at:
Phone: 1-866-615-9740
Mail: 1650 Arch Street, Suite 2210, Philadelphia, PA 19103
4. Will I receive exactly $2,500?
Not necessarily. Your payout depends on documented losses and the number of approved claims.
5. Is this settlement legitimate?
Yes, this is a court-approved class-action settlement. Be cautious of scams and only submit claims through official settlement channels.
